Discover Unparalleled Comfort
Introducing our premium Queen-Size Hybrid Pillow Top Mattress, a perfect blend of innovation and comfort. Imagine sinking into a mattress that not only supports your body but also provides the ultimate sleeping experience. Our mattress is not just a purchase; it’s an investment in unparalleled comfort and restful nights.
Exceptional Features for a Restful Sleep
Our mattress is meticulously designed with a 13-inch profile, combining the plush comfort of a pillow top with the support of a pocket coil core. The gel-infused memory foam is a game-changer, offering both temperature regulation and pressure point relief. It’s like sleeping on a cloud that knows exactly how to cradle your body. The 10-inch pocket coil core is the foundation of this mattress, preventing sinking and ensuring long-lasting support.
Benefits That Make a Difference
- Temperature Regulation: The gel-infused memory foam keeps you cool all night long.
- Pressure Relief: Conforms to your body to alleviate pressure points.
- Optimal Support: The pocket coil core provides the perfect balance of comfort and support.
- Durability: Built with high-quality materials to ensure a long lifespan.
- Hypoallergenic Cover: The thick, soft, and breathable cover adds to the luxury and is ideal for sensitive skin.
Perfect for Every Sleeper
Whether you’re a side sleeper, back sleeper, or somewhere in between, this mattress adapts to your needs. It’s perfect for those seeking a balance of plush comfort and firm support. The hybrid design makes it suitable for all, providing a restful sleep without compromise.
Why Choose Our Mattress?
Our Queen-Size Hybrid Pillow Top Mattress is special because it blends modern memory foam technology with traditional spring support. It’s not just a mattress; it’s a sanctuary for your sleep. The durable, hand-washable cover ensures that your mattress remains fresh and inviting, night after night.
Take the First Step Towards Better Sleep
Don’t wait any longer for the sleep you deserve. Upgrade to our Queen-Size Hybrid Pillow Top Mattress today and transform your sleep experience. Your journey towards restful nights and energized mornings starts here!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bipena.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bipena.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bipena.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bipena.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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