Experience Unmatched Comfort with Our Hybrid Mattress
Elevate your sleep experience with our Hybrid Mattress, an innovative blend of comfort and support. Our mattress is meticulously designed to offer an ideal balance of softness and firmness, making it a perfect choice for a rejuvenating sleep.
At the core of our mattress lies the sophisticated 7-zone support system, featuring individually encased coils. These zones are strategically designed to align with your body, providing targeted pressure relief and contouring support exactly where you need it. The multi-layer CertiPUR-US certified foam on top adds an extra layer of cushioning, enhancing your sleep quality.
Medium Firmness with Motion Isolation
Enjoy a peaceful night’s sleep with our medium-firm mattress, expertly constructed with memory foam and durable pocket innersprings. The innersprings work independently to absorb over 90% of motion disturbances, ensuring that movements on one side of the bed don’t disturb the other. The mattress contours your body from head to toe, offering a blend of bounce and support that’s both comforting and restorative.
Our hybrid mattress is equipped with a memory foam recovery layer that molds to your body, offering enhanced contouring and pressure relief on key areas like the back, hips, and shoulders. The breathable top layer keeps you cool and comfortable all night long.
Convenient and Easy Setup
This mattress comes compressed, rolled, and vacuum-sealed in a box, making it easy and fun to set up. For optimal performance, allow 48-72 hours for the mattress to fully expand in a room-temperature setting. A mild scent upon unboxing will dissipate quickly in a well-ventilated area.
Product Specifications
- Special Feature: Durable
- Fill Material: Memory Foam
- Dimensions: 80″L x 38″W x 10″H
- Top Style: Euro Top
- Coil Type: Encased Coil
- Construction: Hybrid, Memory Foam
Discover the perfect blend of comfort, support, and durability with our Hybrid Mattress. Whether you’re looking for pressure relief, motion isolation, or simply a better night’s sleep, this mattress is designed to meet your needs. Get ready for a transformative sleep experience – order yours today!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bipena.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bipena.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bipena.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bipena.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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